When: Monday, 15th – Friday 19th May 2017, 9:00 am - 4:00 pm (Monday - Friday)
Where: Birchwood Hotel OR Tambo, Johannesburg, South Africa

This seminar is one-of-a-kind that will get your customer service team up to speed on the best ways to handle difficult customers, deal with stress, motivate themselves and others, find the new customer service personnel you need to put that extra ‘something’ into every customer contact and much, much more.

We will give you a straightforward framework and fundamental principles for successfully managing a variety of projects that works in any given situation.

Why Should YOU Attend this Unique Seminar?

• The Best Experienced and Results-Oriented Trainers. In-depth skills training with the most experienced and dynamic trainers who will take you on an exciting journey full of facts and fun; and what is more – they will motivate you to apply the knowledge and skills they teach you.

• A world-class venue that stimulates Learning. Protea Hotel OR Tambo is a world-class venue with state of the art conferencing facilities to give you an exquisite learning environment away from the office, to ensure limited interruptions and real skills transfer

• Networking opportunities with your peers and experts to allow for best practice transfer

Don’t miss out on this unique opportunity to dramatically increase the value and success of your customer service personnel that is so valuable and critical to the success of your business.

Please fill in the form below to register

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For more information, please contact Dr Joseph Musonda Mwape at (This email address is being protected from spambots. You need JavaScript enabled to view it.)

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testify1 Isabelle Daniels IT Division Manager

I completed an IT Course with Highpro Skills and I got the promotion I wanted. I now earn more, get the respect from my colleagues and feel great about my career. Can’t thank you enough!

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